Products

Invision

Invision is a real time wall board application for call center rooms.  As a complimentary product to the Insight suite, Invision is designed to provide a quick overview of current call center activity to apprise agents necessary call center statistics.  Invision is typically displayed on one or more large wall-mounted monitors or screens.

Features Include:
  • Data presented as a rotating slide show
  • User definable update increments
  • User selectable displays for active calls, waiting calls, active and waiting calls, queue overviews