Products

OmegaDial

OmegaDial is an automated dialing solution.  OmegaDial is optimized for broadcast messaging, polling, and telemarketing efforts.  It is in production as automated messaging systems, integrated with various PBX vendors to support call center operations, and embedded in custom applications requiring high volume dialing capacity.



Features Include:
  • Web-based interface for campaign set up, scheduling, and activation
  • Accurate Answering Machine Detection
  • Dialer throttling based on campaign assignment, active call transfers per campaign, or agent availability
  • Near real time display of campaign statistics
  • Reports for campaign results including poll results
  • Support for T1/E1 and SIP connectivity
  • Scalable from 5 to 2,000 simultaneous calls
  • Graphical IVR builder to define call flows